KLM Royal Dutch Airlines (KLM) and Boston Consulting Group (BCG), known together as the KLM-BCG partnership in digital airline operations, have been appointed by Virgin Atlantic Airways to support the airline with optimising and digitising its …

Ahold Delhaize, ING, KLM, NS and Philips announce Kickstart AI, a combination of actions to fuel AI education, talent and innovation in the Netherlands.Five Dutch companies Ahold Delhaize, ING, KLM, NS and Philips aim to further boost the AI …

Starting today, KLM Royal Dutch Airlines will offer four voice-activated services in Dutch. Google’s smart speaker and voice assistant, Google Home, is now available in the Netherlands, and KLM is using it to help customers plan and prepare …

KLM Royal Dutch Airlines and The Boston Consulting Group (BCG) today announced the launch of a unique partnership aimed at improving airline operations worldwide by driving growth, accelerating innovation, and streamlining operations, to meet the …

As of today, KLM customers can book a ticket on Messenger with the help of artificial intelligence. KLM’s new service bot is called BlueBot (BB). On behalf of KLM, BB helps customers on Messenger in a conversational way to book a ticket. With …